At sssfactory, we strive to provide reliable and efficient global logistics solutions. Our goal is to ensure your orders are delivered safely and on schedule.

1. Lead Times & Production

• Standard Orders: Usually ship within [sssfactory business days after payment confirmation.
• Custom/OEM Orders: Timelines vary based on project complexity; specific lead times will be provided in your official quote.

2. Shipping Methods

We offer flexible shipping options to meet your budget and urgency:

• Express: (DHL/FedEx/UPS/TNT) – Best for samples and small batches (3-7 days).
• Air Freight: Ideal for medium-sized shipments requiring speed (7-12 days).
• Sea/Rail Freight: The most cost-effective solution for bulk container orders (20-45 days).

3. Shipping Terms (Incoterms)

Unless otherwise agreed, we typically operate under EXW (Ex Works) or FOB (Free On Board). We are also happy to provide DDP or CIF quotes upon request to simplify your import process.

4. Tracking & Documentation

Once your order departs from our facility, we will provide:

• A tracking number or Bill of Lading (B/L).
• All necessary commercial invoices and packing lists for customs clearance.

5. Customs & Duties

Please note that buyers are responsible for any import duties, taxes, or customs fees applicable in the destination country.